Privacy Policy

This Privacy Policy explains how Offerboulder Pty Ltd ("Offerboulder", "we", "our", "us") handles personal data for studio classes and online sessions in Australia. We act as a controller for information collected through our websites, booking tools, and in-studio processes. By engaging with our services, you acknowledge that your data will be processed in line with this Policy and applicable Australian law.

Information we collect. We may collect identifiers (such as name, email address, phone number), booking details (class selections, time, location), transaction records, and limited health preferences you choose to share for practical class adjustments. When you interact with our online channels, technical data like device type, browser, approximate location, and usage metrics can be captured through cookies or similar technologies to help maintain performance and reliability.

How we use information. Data supports account creation, class scheduling, payments, customer support, service improvement, and safety of participants. We may provide updates about timetables, policy changes, or service features. Communications can include operational notices and carefully selected guidance about relevant classes. You may opt out of non-operational messages by using preferences in emails or contacting us directly.

Sharing. We share data with trusted processors that assist with booking, payments, analytics, communications, security, and storage. These partners receive only the data needed to perform contracted services and must apply appropriate safeguards. Where required by law or to protect rights, we may disclose information to competent authorities.

International transfers. Some processors may operate in other countries. When transfers occur, we apply measures designed to protect personal data, such as contractual safeguards and proportionate technical controls.

Data retention. We keep information for the period necessary to deliver services, meet legal obligations, resolve disputes, and maintain business records. Retention periods vary by category and context. After expiry of relevant periods, data is securely deleted or de-identified using reasonable methods.

Security. We maintain administrative, technical, and physical measures intended to reduce risks such as unauthorised access, alteration, or loss. This includes access controls, encryption for selected channels, and staff guidance aligned with duties.

Your choices. You may request access, correction, or deletion where applicable, and you may withdraw consent for optional processing. To make a request, contact us using the details below. We will respond within a reasonable timeframe consistent with Australian privacy principles.

Cookies and similar tools. Cookies support core functionality (session continuity, authentication), preferences (language, display), and performance (aggregate analytics). You can manage settings through browsers and our cookie banner. Essential cookies help deliver key features of the site and classes.

Children. Our services are designed for adults. For family participation, a responsible adult should manage bookings and provide required permissions.

Links. Our site may reference internal pages such as Legal and Privacy. External social media profiles are available in the footer.

Contact. Offerboulder Pty Ltd, 142 Lygon Street, Carlton VIC 3053, Australia. Phone: + (61) 47 251-93-86. Email: Offerboulder@outlook.com.

Updates to this Policy. We may revise this document to reflect changes in services or regulation. Material updates will be indicated on this page with an updated effective date. Your continued engagement with our services after an update indicates acknowledgment of the revised terms.